Dentist Directory Refund Policy | Dental Directory OKC
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Dentist Directory Refund Policy

This Refund Policy explains how payments and refunds are handled for advertising services purchased by dental practices ("Advertisers").

Refund Eligibility

  • Monthly advertising plans are non-refundable.
  • Annual plans may be refunded only if canceled within 7 days of purchase.
  • No refunds are issued for partial months or unused time.
  • No refunds are provided for suspended accounts due to violations of Terms.

Billing Errors

If an Advertiser believes a billing error occurred, they must contact support within 7 days. Verified errors will be corrected or refunded.

Service Interruptions

Temporary downtime or maintenance does not qualify for refunds.

Cancellation

Advertisers may cancel at any time. Cancellation takes effect at the end of the current billing cycle.